Shipping Policy

WOOA Shipping Policy

At WOOA, we are committed to providing a fast, reliable, and seamless delivery experience to our customers worldwide. Please review the details below to understand our shipping process, timelines, and additional options.

1. Shipping Fee

We proudly offer free worldwide shipping on all orders over USD 50.
For orders under USD 50, a standard shipping fee will apply at checkout.

2. Processing Time

All WOOA products are made to order to ensure exceptional quality and reduce waste.
Once your order is placed, it takes approximately 3 business days for production and quality inspection before shipment.
This is an estimated timeframe and may vary depending on order volume, seasonal demand, or other unforeseen circumstances.
Please note that processing time is separate from the shipping timeframe.

3. Delivery Time

  • Standard Shipping (Free on orders over USD 50): Typically takes about 7–14 business days, depending on the destination.
  • Premium Shipping (Additional Cost): Delivers within about 4 business days after production.

All delivery times are estimates and may vary due to factors such as customs clearance, courier delays, or other uncontrollable events.

4. Tracking Your Order

All shipments are fully trackable.
Once your order has been dispatched from our facility in South Korea, you will receive an email with a tracking number and a link to monitor your package.
Please allow up to 24–48 hours for the tracking information to update.

5. International Shipping

We ship to most countries worldwide.
Please note that customs clearance times may vary by country and could affect delivery dates.
Any applicable customs duties or taxes are the responsibility of the customer.

6. Shipping Address

To avoid delays or delivery issues, please ensure your shipping address is complete and accurate.
WOOA is not responsible for lost or undelivered packages due to incorrect address information provided by the customer.

7. Shipping Partners

We partner with trusted global couriers to ensure your order arrives safely and on time.